Privacy Policy

Senterra HR ("we," "us," or "our") is a consulting business registered in British Columbia, Canada. We are committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Personal Information Protection Act (PIPA) of British Columbia and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

We may collect the following types of personal information:

• Contact information: Your name, company name, email address, and any information you provide through our contact form or by emailing us directly.
• Communications: The content of messages you send to us, including inquiries, consultation requests, and correspondence.
• Website usage data: Anonymized analytics data such as pages visited, time on site, and browser type, collected through Google Analytics (Google LLC, USA). Information may be processed on servers located outside Canada, including in the United States. We do not use cookies that track you across other websites.

We collect only the personal information that is necessary for the purposes identified in this policy.

We use personal information for the following purposes:

• To respond to your inquiries and consultation requests.
• To provide HR consulting services to you or your organization.
• To communicate with you about our services, updates, or relevant HR information (you may opt out at any time).
• To improve our website and services.
• To comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties. We may disclose personal information only in the following circumstances:

• With your express consent.
• To service providers who assist us in operating our website or delivering services (e.g., email hosting), who are bound by confidentiality obligations.
• When required by law, court order, or governmental authority.
• To protect the rights, property, or safety of Senterra HR, our clients, or others.

By submitting information through our contact form or engaging our services, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at info@senterrahr.ca. Note that withdrawing consent may limit our ability to provide services to you.

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Client-related information is retained for a minimum of seven (7) years following the conclusion of a consulting engagement, in accordance with standard business record-keeping practices in British Columbia.

We take reasonable technical and organizational measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You have the right to request access to the personal information we hold about you, and to request corrections if the information is inaccurate or incomplete. To make such a request, please contact us at info@senterrahr.ca. We will respond within 30 days.

Our website may contain links to third-party websites (such as LinkedIn). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia at www.oipc.bc.ca.