Senterra HR — HR Consulting for BC Businesses
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What We Do

HR support across the full employee lifecycle.

Senior HR support for BC businesses — available the way you actually need it.

Most small to medium-sized businesses don't need a full-time HR department. They need senior support they can reach when something comes up — on retainer, for a one-time project, or as needed.

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Ongoing & Strategic

Ongoing HR Support

Senior HR on call, without the cost of a full-time hire.

Practical answers grounded in BC employment law, the moment a people issue lands on your desk.

When you need this:

You have a growing team but no in-house HR
You want a steady HR resource instead of scrambling when things come up
You'd rather get advice early, while you still have options

Strategic HR Planning

Align your people practices with where the business is going.

The systems, processes, and priorities that keep HR in step as you grow.

When you need this:

You're growing and your HR practices haven't kept up
You're making people decisions reactively and want a plan instead
You want your people strategy connected to real business goals

Culture Assessment & Improvement

Find out what's really going on — then fix what's actually driving it.

A structured read on how your workplace actually functions — trust, communication, management, workload, fairness, and whether people feel safe to speak up. You get clear findings and a practical plan, grounded in the real causes, not a survey that goes nowhere.

When you need this:

Turnover, conflict, or low morale is climbing and you're not sure why
Something feels "off" and you want an honest, outside read before you act
You want to fix the root cause, not paper over it with a one-time event

AI for HR

Bring AI into your HR — the smart way, without the guesswork.

We set up practical AI workflows for your HR work, so you get the time savings without the trial and error.

When you need this:

You know AI could save you time on HR but don't know where to start
You want ready-to-use workflows — not a course to sit through
You'd rather have an expert set it up right than figure it out yourself

Not sure which kind of support fits?

Book a Free Consultation
Hiring & Performance

Recruitment & Onboarding

Attract the right people — and set them up to succeed from day one.

From job postings and screening to interviews, selection, and structured onboarding.

When you need this:

You're getting applicants but not the right applicants
Hiring keeps falling to people who don't have time to do it well
New hires aren't ramping up or sticking around the way you'd hoped

Performance Management

Turn unclear expectations into fair, consistent accountability.

Job descriptions, goal setting, reviews, and improvement plans that lift performance and hold up.

When you need this:

You have an underperformer and no clear process to address it
Reviews are inconsistent, awkward, or don't happen at all
You want performance handled and documented the right way

Manager Coaching

Help your managers handle the hard parts of leading people.

One-on-one support for the tough conversations, performance issues, and conflicts managers face.

When you need this:

Your managers put off hard conversations until they become bigger problems
A newly promoted manager needs support stepping into the role
You want issues handled well at the manager level, before they reach you

Leadership Development

Strengthen the communication, accountability, and judgment your leaders need.

Practical training that builds the people skills that matter most day to day.

When you need this:

Your leadership team is strong technically but uneven on the people side
Communication or accountability issues trace back to leadership
You're investing in growth and want your leaders ready for it

Compensation Reviews

Pay that's fair, competitive, and consistent.

Internal equity reviews and salary structure development, with market benchmarking. Helps you build a fair, defensible pay structure that supports your obligations under BC's Pay Transparency Act.

When you need this:

You're losing candidates or staff over pay and aren't sure where you stand
Pay has been set case by case and you want real structure
You want a clear, consistent structure that holds up internally and externally

Bringing on people or managing a team issue?

Book a Free Consultation
Compliance & Sensitive Situations

HR Compliance & Audits

Know exactly where you stand — and fix it on your terms.

A clear read on where your practices and policies meet current BC requirements, with a plan to close the gaps.

When you need this:

You're not sure your HR practices keep pace with BC requirements
You've grown quickly and nothing's been reviewed in a while
You want to know where you stand and address it on your own terms

HR Documentation

Contracts, policies, and handbooks that actually do their job.

Employment contracts, workplace policies, and handbooks built for your business and current BC requirements.

When you need this:

Your contracts are old, generic, or pulled from a template
You have no handbook, or one no one has opened in years
You want documentation you can actually rely on

Employee Relations

Steady, practical guidance for sensitive people situations.

Sound guidance on conflict, conduct, attendance, and accommodation — handled fairly and calmly.

When you need this:

You're dealing with a conflict, conduct, or accommodation issue
You want to handle something sensitive fairly and consistently
You need a steady, experienced read on a situation that's getting complicated

Workplace Investigations

Fair, structured, and impartial — when a complaint can't be handled informally.

Careful fact-finding, clear documentation, and practical recommendations aligned with your policies.

When you need this:

A formal complaint has been raised and needs to be handled properly
You need an impartial, documented process that stands up to scrutiny
Your managers don't have a clear procedure for responding to complaints

Terminations & Restructuring

End employment the right way — and protect what you've built.

Single terminations, layoffs, and restructuring planned and carried out properly — compliant, defensible, and handled with care.

When you need this:

You need to let someone go and want it handled properly
You're planning layoffs or a restructuring and want it managed well
You want a clear, fair process led by someone who's done this before

Facing a sensitive or high-stakes situation?

Book a Free Consultation
Not Sure Where to Start?

Tell us what's going on — we'll point you in the right direction.

Most people come to Senterra with a situation, not a service. Book a free, no-pressure consultation and we'll help you find the most practical way forward.

Book a Free Consultation